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I think this company went out of business. I never received my order and no response from customer service.
Same thing happened to me as previous customer! I think this company went of of business ! I never received my last order and no response from
Customer service. I had a file a refund with my credit card . So unfortunate bc I loved their products .
Ordered product month ago and have not received. Cannot reach customer service by phone or email. No response. Used to have no problem. What has happened?
Cannot reach anyone in customer service by phone or email. Placed order almost a month ago. Not received nor any notification it was shipped. Exasperated
Long, long time user... but, are you guys okay over there?! Do you have any information on this order? I never received it. No reply from my multiple emails to customer service and none of your phone numbers are working. No one replied on IG either. I’ve also been having a really hard time logging into your website. The picking-the-box thing is real pain and then I’ve been getting an error message and can’t even get to my user page. Can you please find out what the issue is? Can you please refund me if you are unable to send the product?
11.8.23
Confirmation #HPAF01Y9D